Public service is a broad field that includes careers in government, nonprofit agencies and nongovernmental organizations known as NGOs. It may not receive the spotlight that a viral social media post or hit sitcom might bring, but it is still a valuable, important sector of society.
The desire to help people is a big reason to pursue a career in public service, but that’s only the beginning. From tackling complex issues related to race, civil liberties and equality in schools to changing the way policies are created to make cities more sustainable, public service workers are at the forefront of social change.
Whether they are responding to natural disasters, setting workplace standards or managing food and medicine safety, the vast majority of public servants surveyed say they enjoy their jobs and believe they are making a difference in their communities. They are often proud of the fact that their work is done in the name of the public, not a particular party or group.
Unlike other sectors, where a job can be secured with a high school diploma and some on-the-job training, a career in public service requires a degree. In addition to being subject to the same rules and regulations that apply to private industry, most public service jobs are regulated by state law and require a civil service exam. These exams are administered by the Department of Civil Service and scheduled as needed, with new eligible lists opening up every time a previous one expires or diminishes.